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FAQ

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How do I track who purchased my Deal?

Once your Deal is created there will be a dedicated area within the "Yelp Deals" section where you will find a list of purchasers, as well as their unique redemption codes. When someone redeems their Deal you can electronically check them off by hitting "redeem" next to their name.

I created my Deal, now what?

Watch this video to learn more about how your deal will appear on the Yelp web site and in mobile apps. Also learn how to redeem customer deals, and how to get paid.

How are refunds handled?

If Yelp issues a refund to a customer, you owe Yelp your 70% share of the customer's payment. Yelp will deduct this amount from future payments owed to you. In general, we believe that Yelp Deals should always be a great experience for the customer. So when a customer is unhappy or believes that a Deal was difficult to redeem at your business, we will refund their payment right away.

How long does my Deal last?

Your Deal will remain available for consumers to purchase indefinitely unless you indicate a maximum number available or remove your Deal via biz.yelp.com.

How can I feature my business on Metromix Deals?

To be considered for a listing on Metromix Deals, please complete our Deal Inquiry Form.

What is the new Deals section on Metromix?

Not only is Metromix your trusted resource for places to go and things to do, now, with Metromix Deals, you can also find extraordinary deals and specials available in your city.

What if I have an issue with the deal I purchased?

Any purchases you choose to make are from the deal sites themselves. If you have a question or concern, each site has a customer service phone number or email address so you can quickly address any issues. Please be sure to read and follow the terms and conditions of each site and offer.

Wait, why did I leave Metromix when I clicked “Get It”?

We aggregate deals from across the web to help you find the best and most exciting offers. When you click the “Get It” button from a deal that originated somewhere other than Metromix, you’ll be taken to that provider’s website to complete your purchase.

I found a deal I like - how do I buy it?

It's simple. Just click the green "Get It" button for the deal you wish to purchase. You’ll then be directed to a third-party site to complete your purchase.