Once your Deal is created there will be a dedicated area within the "Yelp Deals" section where you will find a list of purchasers, as well as their unique redemption codes. When someone redeems their Deal you can electronically check them off by hitting "redeem" next to their name.
If Yelp issues a refund to a customer, you owe Yelp your 70% share of the customer's payment. Yelp will deduct this amount from future payments owed to you. In general, we believe that Yelp Deals should always be a great experience for the customer. So when a customer is unhappy or believes that a Deal was difficult to redeem at your business, we will refund their payment right away.
Any purchases you choose to make are from the deal sites themselves. If you have a question or concern, each site has a customer service phone number or email address so you can quickly address any issues. Please be sure to read and follow the terms and conditions of each site and offer.
We aggregate deals from across the web to help you find the best and most exciting offers. When you click the “Get It” button from a deal that originated somewhere other than Metromix, you’ll be taken to that provider’s website to complete your purchase.